Jacob Mylan
Owner / Senior Network Engineer
I don’t just fix the problem—I make sure it’s done right, clean, and stable for the long run. I’m big on communication, keeping things simple, and helping clients feel confident with their tech. As a veteran and the owner of Mad Hatter Techs, I also believe in giving back—offering free support to families in need around the Treasure Valley.
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Technical Support and Security Solutions
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Email hosting and setup (custom domains, security, migrations, etc.)
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Virus and malware removal
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Remote support and system monitoring
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IT Maintenance and Repair Services
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Troubleshooting and repairs (hardware and software)
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Cleaning up and organizing server rooms and cable management
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Network Infrastructure and Management
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Server and network setup, configuration, and maintenance
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Network connectivity — routers, switches, firewalls, and WiFi optimization
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System Migration and Client Support
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Helping clients move to new systems and transfer files, programs, and settings
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Explaining tech in plain English so clients always know what’s going on